How the HAIC Maturity Model Works

A framework designed specifically for SMEs to move AI adoption from technology purchases to human-AI partnerships that improve productivity, innovation, and growth.

Human-Centered Approach AI-Enhanced Capabilities Collaborative Integration
Five Maturity Levels

The HAIC model defines five distinct maturity levels, each representing a different stage in your organization's human-AI collaboration journey:

L1 - AI Exploration Small pilot projects (3-6 months)
L2 - AI-Enabled Supporting existing processes (6-12 months)
L3 - AI-Embedded Core operational integration (12-18 months)
L4 - AI-Aligned Strategic alignment with business goals
L5 - Symbiotic Partnership Complete human-AI harmony
Comprehensive Assessment Framework
7 Dimensions

Strategic categories covering leadership, culture, processes, integration, customer engagement, ethics, and governance

32 Capabilities

Specific aspects of human-AI collaboration within each dimension

160 Focus Areas

Targeted domains of action (5 per capability)

640 Practices

Advancement strategies (4 per focus area)

Five Key Success Factors

The assessment evaluates your organization across five success factors for human-AI collaboration:

Trust & Communication

Building trust between humans and AI systems

Process Integration

Seamless workflow integration

Risk Management

Proactive risk identification and mitigation

Change Readiness

Organizational adaptability and resilience

Knowledge Sharing

Effective knowledge transfer and learning

How the Assessment Works
1
Multi-Dimensional Evaluation

Answer targeted questions across three core aspects:

  • Human-Centric: Readiness, processes, and governance
  • AI-Centric: Technical capabilities and implementation
  • Collaborative: Integration and synergy
2
How Scoring Works

The scoring algorithm considers:

  • Capability dependencies and prerequisites
  • Human-AI balance and synergy factors
  • Organization size adjustments
  • Success factor performance
3
Comprehensive Reporting

Receive 10 detailed reports including:

  • Executive Summary for leadership
  • Gap Analysis with priorities
  • Strategic Roadmap for implementation
  • Tactical Action Plans for teams
4
Actionable Insights

Get practical guidance for:

  • Immediate improvement opportunities
  • Phased implementation strategies
  • Resource and skill requirements
  • Success metrics and monitoring
Get Started in 4 Simple Steps
1. Create Account

Register your organization and set up your profile to access the assessment platform.

2. Select Dimensions

Choose which of the 7 dimensions are most relevant to your organization's current focus.

3. Complete Assessment

Answer guided questions about your current human-AI collaboration practices and capabilities.

4. Review Results

Access comprehensive reports with insights, recommendations, and implementation roadmaps.

What Makes HAIC Different
Human-AI Balance Factor

The Balance Factor algorithm measures collaboration quality, ensuring workforce readiness aligns with AI capabilities for optimal performance (plus or minus 30% impact).

SME-Focused

Designed specifically for small and medium enterprises with limited resources but ambitious goals, with org-size adjustments built into scoring.

Actionable Roadmap

Provides clear, phased implementation strategies with realistic timelines, dependency sequencing, and resource requirements.

Understanding the Balance Factor

The Balance Factor is calculated from two components that work together to measure collaboration quality:

  • Collaboration Bonus (0 to +30%): Rewards high collaborative performance when your staff works productively with AI systems
  • Variance Penalty (0 to -30%): Penalizes significant gaps between human readiness and AI capabilities

Final Balance Factor = Collaboration Bonus + Variance Penalty

This score directly multiplies your capability scores. A Balance Factor of +0.25 provides a 25% performance boost, while -0.20 imposes a 20% penalty. Seven categories classify your balance state from "Critical Gap" to "Exceptional Partnership," each with specific intervention strategies.

Example Impact

Organization A:
Raw Score: 3.5
Balance: +0.25
Final: 4.38 (L4)

Organization B:
Raw Score: 3.5
Balance: -0.20
Final: 2.80 (L2)

Take the Assessment

The assessment takes 20-30 minutes, covers 7 dimensions of human-AI collaboration, and generates 10 reports with specific recommendations for your organization.

Assessment takes 20-30 minutes • 10 comprehensive reports • Designed for SMEs