Understand how HAICMM's 5 success factors drive advancement across the 7 dimensions. Discover which dimensions each factor impacts most, the business outcomes you'll achieve, and how to progress from basic AI use to strategic partnership.
Success factors are cross-cutting themes that span multiple dimensions. Your performance on these 5 factors determines whether you can advance to higher maturity levels and achieve better business outcomes.
Each success factor influences 4-6 of the 7 dimensions. Strengthening one factor improves multiple dimensions simultaneously.
You cannot advance to L4 or L5 without strong success factor performance. They're gatekeepers for higher maturity.
Organizations with strong success factors see 2-3x higher ROI from AI investments compared to those with weak factors.
Your overall maturity score alone doesn't determine your maturity level. You need strong success factors AND dimensional breadth. An organization scoring 4.2 overall but weak on Trust & Communication will remain at L3, while one scoring 3.9 with strong success factors can advance to L4.
Select any success factor below to see which dimensions it impacts, the business outcomes it delivers, and how it progresses from L1 to L5.
Your strategy depends on your current maturity level and business goals. Here's guidance based on common SME scenarios:
Without organizational readiness, AI initiatives fail. Build cultural acceptance, address fears, establish change processes. Impacts 5 dimensions simultaneously.
Start capturing how employees work so AI can learn. Creates foundation for trust and enables future process integration.
You have AI tools deployed. Now build confidence so employees fully leverage them. Strong trust is required for L4 advancement across 6 dimensions.
Optimize workflows for human-AI collaboration. This delivers the productivity gains that justify continued AI investment.
At advanced maturity, AI decisions carry significant business impact. Strengthen governance, ethics, oversight to sustain growth responsibly.
Never stop optimizing. Move from efficiency gains to strategic innovation through human-AI orchestration.
Success factors are not one-time achievements. You strengthen them progressively as you advance maturity. An L1 organization needs basic Change Readiness. An L5 organization needs exceptional Change Readiness to sustain innovation. The bar rises as you grow.
This page shows how success factors drive maturity. Take the full HAICMM assessment to measure your organization's actual scores on all 5 factors, see which dimensions need strengthening, and get a personalized roadmap for advancing to higher maturity levels.